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Welcome to BYTE Support

Welcome to the BYTE Support site. The purpose of this web site is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, request support, and suggest improvements to our products and service. We encourage you to take advantage of this.

Obtaining Support

  • Telephone 1-864-329-9836 Option 3
  • Hours:
    M-F 8:00am - 5:00pm EST
  • E-mail: support@byte-ss.com
  • Byte is closed the following days in 2024:
    July 4th and 5th for Independence Day
    November 28th and 29th for Thanksgiving
    December 23rd through 27th for Christmas
    January 1st in 2025
  • Byte Software Services, LLC
    4 Carriage Ln.
    Suite #105
    Charleston, South Carolina 29407
    US

Reminders

  • In order for us to give you the quick response and quality of support you deserve, at times we need remote access to your computer. If you need help setting this up, give us a call in support.
  • If you e-mail issues to support@byte-ss.com, we can do up front research prior to contacting you and provide a quicker resolution.