Technical Support

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Welcome to BYTE Support

Welcome to the BYTE Support site. The purpose of this web site is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, request support, and suggest improvements to our products and service. We encourage you to take advantage of this.

Obtaining Support

  • Telephone 1-864-329-9836 Option 3
  • Hours:
    M-F 8:00am - 5:00pm EST
  • E-mail:
  • Byte is closed the following days in 2023:
    July 3rd and 4th (Independence Day)
    November 23rd and 24th (Thanksgiving)
    December 25th and 26th (Christmas)
    January 1st in 2024
  • Byte Software Services, LLC
    4 Carriage Ln.
    Suite #105
    Charleston, South Carolina 29407


  • In order for us to give you the quick response and quality of support you deserve, at times we need remote access to your computer. If you need help setting this up, give us a call in support.
  • If you e-mail issues to, we can do up front research prior to contacting you and provide a quicker resolution.