Technical Support

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Welcome to BYTE Support

Welcome to the BYTE Support site. The purpose of this web site is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, request support, and suggest improvements to our products and service. We encourage you to take advantage of this.

Obtaining Support

  • Telephone 1-864-329-9836 Option 3
  • Hours:
    M-F 8:00am - 5:00pm EST
  • E-mail: support@byte-ss.com
  • Byte is closed the following days in 2022:
    July 4th (Independence Day)
    November 24th and 25th (Thanksgiving)
    December 23rd and 26th (Christmas)
  • Byte Software Services, LLC
    4 Carriage Ln.
    Suite #105
    Charleston, South Carolina 29407
    US

Reminders

  • In order for us to give you the quick response and quality of support you deserve, at times we need remote access to your computer. If you need help setting this up, give us a call in support.
  • If you e-mail issues to support@byte-ss.com, we can do up front research prior to contacting you and provide a quicker resolution.